Privacy Policy
Information We Collect
We collect information from you when you:
Subscribe to our newsletter
Respond to a survey
Fill out a form
Register on our website
Depending on the interaction, you may be asked to provide your:
Name
Email address
Phone number
You may also visit our website anonymously.
How We Use Your Information
Any information we collect from you may be used in the following ways:
To Personalise Your Experience
Your information helps us respond more effectively to your individual needs.
To Improve Our Website
We continually improve our website and services based on the information and feedback we receive from users.
To Improve Customer Service
Your information helps us respond more effectively to customer service requests and support enquiries.
To Send Periodic Emails
The email address you provide may be used to send information, respond to enquiries, and communicate updates or other relevant information.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information.
We may use approved AI-powered software tools to assist with:
Administrative tasks
Data analysis
Content generation
Note-taking
Research
Recruitment support activities
These tools operate under human supervision and are not used to make automated recruitment decisions without human involvement.
Artificial Intelligence (AI) and Automated Tools
Walker Cole uses artificial intelligence ("AI") tools to support certain business activities, including:
Content creation
Research
Administrative tasks
Recruitment support
Operational efficiency
Where AI tools are used in connection with candidate, client, or website information, all outputs are reviewed by appropriately trained employees before being relied upon or acted upon.
Walker Cole does not make recruitment, hiring, or employment decisions solely through automated systems. All candidate assessments, shortlisting decisions, and recommendations involve meaningful human review and oversight.
Any personal data processed through approved AI tools remains subject to Walker Cole’s privacy, confidentiality, and data protection obligations.
AI and Data Privacy Enquiries
For any questions relating to AI tools or data privacy, please contact:
Cookies
Yes, we use cookies.
Cookies are small files transferred to your computer’s hard drive through your web browser (if you allow them). These files enable the website or service provider systems to recognise your browser and capture certain information.
We use cookies to:
Understand and save user preferences
Compile aggregate data about site traffic and interactions
Improve website functionality and user experience
Please review any AI-enabled tools, chatbots, analytics platforms or third-party services currently operating on the website and ensure they are appropriately referenced within the Cookie Policy and Privacy Policy where required.
Disclosure of Information to Outside Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
This does not include trusted third parties who assist us in operating our website, conducting business, or servicing users, provided those parties agree to keep this information confidential.
We may also release information where appropriate to:
Comply with legal obligations
Enforce site policies
Protect our rights, property, or safety
Protect the rights, property, or safety of others
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or analytical purposes.
Third-Party Links
Occasionally, we may include or offer third-party products or services on our website.
These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these linked websites.
However, we welcome feedback regarding any third-party sites linked from our website.
Terms and Conditions
Please also visit our Terms of Use section, which establishes the use, disclaimers, and limitations of liability governing the use of our website.
Candidate Privacy Notice
Walker Cole may utilise AI-assisted tools to support recruitment processes, including candidate research, market mapping, document preparation, note-taking and administrative activities. Such tools are used to assist our consultants and do not replace human judgement. Recruitment decisions, candidate recommendations and client submissions remain subject to human review and oversight.
Your Consent
By using our website, you consent to this Privacy Policy.
Changes to This Privacy Policy
If we decide to make changes to this Privacy Policy, we will post those changes on this page.