Data Privacy Policy
Privacy Complaints and Data Protection Concerns
Walker Cole International is committed to protecting your personal information and respecting your privacy rights.
If you have a concern about how we collect, use, store, or process your personal data, or if you wish to make a complaint regarding our handling of your information, please contact us using the details below:
Privacy Complaints Contact
Email: privacycomplaint@walkercole.com
All privacy complaints and data protection concerns are reviewed by our designated Privacy Lead.
When submitting a complaint, please provide:
- Your name and contact details
- A description of your concern or complaint
- Any relevant dates, correspondence, or supporting information
We will acknowledge receipt of your complaint within 5 working days and aim to investigate and respond within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113
We encourage you to contact us first so that we can investigate and resolve your concerns wherever possible.