Quality Operations Manager

QA Operations Manager

Walker Cole International is partnering with a leading manufacturer to appoint a QA Operations Manager. This role will be responsible for driving Performance Excellence across the site, leading continuous improvement initiatives, and embedding a culture of operational excellence across multiple functions and locations.

Key Responsibilities as the Quality Operations Manager:

• Lead, coach, and develop the QA/QC Operations team, fostering a proactive quality culture across manufacturing.
• Review manufacturing and packaging documentation, making batch release and rejection decisions in line with regulatory requirements.
• Lead deviation investigations, root cause analysis, CAPA implementation, and Annual Product Quality Reviews (APQRs).
• Monitor quality KPIs, identify trends, and drive continuous improvement initiatives across site operations.
• Work cross-functionally with Production, Technical, Supply Chain, and Regulatory teams to support new product introductions, process changes, and validation activities.
• Identify training needs across the quality team, delivering GMP coaching and supporting succession planning.

Skills and experience:

• Demonstrable experience within a Quality Assurance leadership position in a GMP-regulated pharmaceutical manufacturing environment.
• Strong working knowledge of EU and UK GMP requirements, with experience supporting regulatory inspections and audits.
• Experience leading batch review and release activities.
• Excellent leadership, communication, and stakeholder management skills.
• Strong problem-solving abilities with experience leading investigations, CAPAs, and continuous improvement projects.